Privacy Policy

 Our Commitment to Your Privacy
At North Jersey Diesel Repair & Performance, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your choices about it. We may collect the following types of information: 

Contact information – such as your name, phone number, email, and mailing address.
Vehicle information – such as VIN, make, model, year, and repair history.
Payment information – collected through secure third-party payment processors.
Communication records – including phone calls (which may be recorded), text messages, emails, and in-person notes.
Website information – such as contact form submissions, appointment requests, and basic website analytics (through tools like Google Analytics or similar).

How We Use Your Information
We use your information to:Schedule and perform repairs or maintenance. Communicate with you about your service or vehicle. Process payments and send invoices or receipts. Keep records for warranty or service history. Improve our customer service and business operations. 

 How We Share Information
We do not sell or rent your personal information.
We may share limited information with:

Payment processors to complete transactions.
Phone and messaging providers that enable our calls and text communications.
Service partners (like parts suppliers or towing services) when needed to complete your repair.
All partners are required to keep your information secure and use it only for the purpose of serving you.

Phone Calls and Text Messaging
We may record phone conversations for training, quality, or record-keeping purposes.
By calling or texting us, you consent to these communications being recorded and stored.
You may opt out of promotional texts at any time by replying “STOP.”